You can use the following two procedures to test if an agent can download files from the GFI LanGuard server or via a Relay Agent.
A. Downloading from the GFI LanGuard Server
Use the following procedure to test if an agent can download updates from the GFI LanGuard Server:
- Log into the agent computer.
- Open Microsoft Internet Explorer.
- Enter the URL as follows:
- You should receive the pop-up to save the file. Click Save and make sure the file downloads successfully.
The file names to use for the test are any files located in the LanGuard server's update directory:
- 64 bit: C:\ProgramData\GFI\LanGuard XX\Update\
- 32 bit: C:\Documents and Settings\All Users\Application Data\GFI\LanGuard XX\Update
B. Downloading via a Relay Agent
Use the following procedure to test if an agent that is assigned to use a relay can successfully download update files:
- Log onto the agent computer.
- Open Internet Explorer.
- Go to Tools > Internet Options > Connections > LAN Settings.
- Check the Use a proxy server for this LAN option and uncheck all other options.
- Add the Relay Agent IP and Port (these can be found in the LanGuard console > [Relay Computer] > Properties > Relays tab > Advanced Settings).
- Enter the following URLs to test downloading:
- Note: Although these URLs are internet URLs, the relay agent recognizes them and either download the file from the GFI LanGuard server to its cache or serve the file directly from its cache.
- You should receive a pop-up to save the file. Click Save and make sure the file downloads successfully.
- After completing the test, reset the proxy settings in Internet Explorer to their original state.
The two procedures will help you determine if an agent can download updates manually from either the GFI LanGuard Server or via a Relay Agent.