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Unable to deploy custom software unless the target machine is previously scanned

Author: Luis Fernandes

Versions / Builds Affected

LanGuard 2014 R2 (20140512)

Status

Resolved

Problem Summary

Customer cannot deploy custom software on machines where LanGuard has never run a scan

TT / JIRAID

2353

How to Identify

- Go to 'Dashboard' tab - On the computers tree > right click on 'Local Domain' > Add more computers - Add a new computer from the network or manually - Go to 'Remediate' tab > select the computer added previously - Configure LanGuard to deploy a Custom Software - As soon as this task is launched, the task disappears from the user interface and nothing is deployed

Workaround / Fix Details

The fix for this issue was incorporated into version 11.4

Required Actions

Inform the customer that this will be fixed in the next release. If the customer requires a patch, follow the workaround.