Versions / Builds AffectedLanGuard 2014 R2 (20140512)
Problem SummaryCustomer cannot deploy custom software on machines where LanGuard has never run a scan
TT / JIRAID2353
How to Identify- Go to 'Dashboard' tab
- On the computers tree > right click on 'Local Domain' > Add more computers
- Add a new computer from the network or manually
- Go to 'Remediate' tab > select the computer added previously
- Configure LanGuard to deploy a Custom Software
- As soon as this task is launched, the task disappears from the user interface and nothing is deployed
Workaround / Fix DetailsThe fix for this issue was incorporated into version 11.4
Required ActionsInform the customer that this will be fixed in the next release.
If the customer requires a patch, follow the workaround.