Versions / Builds AffectedLanGuard 2012 (all builds)
Problem SummaryWhen a Server 2012 virtual machine is scanned the results when viewed in the scanner show "Virtual machine: No" indicating it is not a virtual machine
TT / JIRAID898
How to Identify1. Have the customer send you the saved scan results XML file of a scan that includes 'System Information'
2. View the following nodes to insure the machine is a Windows 2012 machine and that it is virtual:
* Motherboard will show 'Product name: Virtual machine'
* Display Adapters will show 'Microsoft Hyper-V Video'
* Other nodes will also display virtual machine components
Workaround / Fix DetailsA patch has been released via Program Updates
The fix was included in GFI LanGuard 2014
Required ActionsDo a program updates or upgrade to the latest version