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Changes made to reports using graphical charts are not saved

Author: Luis Fernandes

Versions / Builds Affected

GFI EventsManager 2013 (build: 20130606)

Status

Open

Problem Summary

When trying to make changes to EventsManager chart type reports, the changes are not saving when clicking Apply and OK.

TT / JIRAID

342

How to Identify

1. Go into Reports 2. Choose a report which is of a chart type 3. Edit the Properties, such as schedule 4. Click 'Apply' and 'OK' 5. Go back into the Properties and notice the changes were not saved

Workaround / Fix Details

There is no workaround at this time.

Required Actions

1. Verify the issue 2. Attach this known issue article 3. Escalate the case