Versions / Builds AffectedEventsManager 2012 and 2013
Problem SummaryIncrease/decrease priority functions do not work properly when trying to arrange processing rules folders.
TT / JIRAIDTT79
How to IdentifyThe increase and decrease of the folders does not move folders as expected. The folders are moved to the end of the list or the position is not saved when switching the view mode.
IMPORTANT: This only refers to the root folders and NOT rules.
Workaround / Fix DetailsThis issue has been improved in EventsManager 2013 but still failing on the root folders.
Required ActionsInform the customer and escalate to PSG.