Versions / Builds Affected
EventsManager 2013 Build 20130606Status
OpenProblem Summary
Schedule reports are not generated on the designed timeTT / JIRAID
544How to Identify
1. Schedule reports are not generated on the designed time.
2. It is happening to all schedule reports
3. If running the report manually it will work just fineWorkaround / Fix Details
1) Download the patch attached: http://ftp.gfisoftware.com/temp/PSG/ESM/Patches/20130606/2015-07-16-esm-13sr1-report-scheduler.zip
2) Right-click the ZIP file and unblock it through the file properties
3) Stop all GFI EventsManager services
4) Go to the EventsManager installation folder (c:\Program Files (x86)\GFI\EventsManager2013\)
5) Make a back-up of all files to be replaced (please keep these back-up files in some other location)
6) Unpack the ZIP file and replace the files within the installation folder
7) Start the services stopped at number 3.Required Actions
Apply patch
Attach the article
