'Error retrieving databases' when upgrading the schema of the databases after an upgrade or starting the Bulk Schema Upgrader:
"GFI MailArchiver Bulk Schema Upgrader","Info - User NOT logged in as domain user.
- GFI Archiver
- All supported environments
- Run the tool as a user who has been granted Administrator permissions under Configuration > Roles and Permissions.
- Ensure that all GFI Archiver services are started
If using GFI MailArchiver 2014 or older
- In Windows, log in as a domain user (preferably a domain administrator) instead of a local user.
A local account does not have the necessary permissions to upgrade the databases's schema and the user who runs it requires internal admin permissions within the product itself.