This article provides the steps to fix an error message that may appear in the application event logs.
The following error appears in the Application event logs:
Source: MARCore or MARxCore (where x refers to the version number)
Event ID: 5401
Description: Plugin Licensing Notifications reports exception
This error occurs because the license module is misconfigured and needs to be re-triggered.
- From the GFI Archiver console, navigate to Configuration > Change License Key > Edit License Key.
- Re-apply the valid license key.
- Stop all GFI Archiver service.
- Start all GFI Archiver services.
GFI Archiver runs as expected with no error messages.