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Error: 'Failed during: Verifying Marc admin user exists' when editing a Microsoft SQL Server Archive Store

Author: Luis Fernandes

Answer

PROBLEM

When editing a Microsoft SQL Server Archive Store the following error is shown:
 
ERROR: Failed during: Verifying Marc admin user exists Details: Could not create GFI Archiver User

ENVIRONMENT

  • GFI Archiver
  • Microsoft SQL Server

SOLUTION

When connecting to the Microsoft SQL instance through the Archive Store Wizard select Microsoft SQL Server Authentication, instead of Integrated Windows Authentication, and use the SA account.

To configure Microsoft SQL Server to accept Microsoft SQL Server Authentication, please see this article.

CAUSE

This error occurs when the account used to access the Microsoft SQL instance through GFI Archiver does not have sufficient permissions.