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Error: "HTTP 403 Forbidden" When Opening the GFI Archiver Web Page and the IP Address and Domain Restrictions Feature Is Enabled

Author: Luis Fernandes Updated

Overview

When opening the GFI Archiver web page and the IP Address and Domain Restrictions feature is enabled, the following error is shown:

HTTP 403 Forbidden

Environment

  • GFI Archiver
  • All supported environments

Root Cause

The IIS feature IP Address and Domain is configured to deny access.

Resolution

  1. Open the Internet Information Services (IIS) Manager.
  2. Navigate to Sites > Default Web Site > Archiver.
    NOTE: Archiver might be installed into another site.
  3. Open the IP Address and Domain Restrictions feature.
  4. Configure this feature in a way that accessing from the required source IPs is not blocked.
    • For example, if the list is empty, click Edit Feature Settings... and verify that the option Access for unspecified clients: Allow is configured.
  5. Go to Sites > Default Web Site > Archiver_Services and make the same changes.