Overview
This article describes the issue and its resolution, which occurs after upgrading from version 6, and the following error is shown:
Unable to get value of the property 'childNodes'
The browser continues to show the webpage of version 6.
Environment
- GFI Archiver
- All supported environments
Root Cause
The browser still holds some cached information from version 6 and is still trying to display it.
Resolution
To resolve the issue, clear the browser cache.