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Error: 'Failed to load ASPNET' When Opening the GFI Archiver Console

Author: Luis Fernandes Updated

Overview

This article describes the resolution of the error which occurs when you open the GFI Archiver console. Upon clicking View details the following message is shown:

Failed to load ASPNET (Error code: 404).

Environment

  • GFI Archiver
  • All supported environments

Root Cause

ASP.Net Framework 4.0 Web Service Extension is not allowed by Internet Information Services (IIS) Manager.

Resolution

NOTE: GFI MailArchiver 6 and earlier use ASP.NET 2.0

For IIS 6

  1. Start > Administrative Tools > Internet Information Services (IIS) Manager.
  2. Expand the machine node and select Web Service Extensions.
  3. On the right-hand pane, right-click ASP.NET v4.0.xxxxx
  4. Click the Allow button.

For IIS 7

  1. Navigate to Start > Administrative Tools > Internet Information Services (IIS) Manager.
  2. Select the local computer node and from the Features View pane launch ISAPI and CGI Restrictions.
  3. In the Features View pane, right-click ASP.NET v4.0.xxxxx and select Allow.

Note: More details can be found at Registering ASP.NET with IIS Web Server.