After successfully installing the Outlook Connector it is not possible to add the mailbox to Outlook as Data File Management does not list the storage type GFI Archiver.
The GFI Archiver entry crossed out in red would not appear.
- GFI Archiver
- Tobit software is installed on the same computer as Outlook Connector
- Open a command prompt
- Run the command 'fixmapi' (no further output is shown, the cursor will just jump into the next line)
- Uninstall Outlook Connector
- Reinstall Outlook Connector
Tobit replaces Microsoft's MAPI with its own one which is not compatible with Outlook Connector.