Overview
As a user with access to other user's mailboxes, you can use your IMAP account to view the shared mailboxes you have access to. To do this, you need to configure a new account for each shared mailbox. This article describes the process to access shared mailboxes via IMAP.
Process
- Navigate to the web interface to the respective dynamically generated configuration steps for the supported IMAP clients:
- GFI MailArchiver 2014 or newer: Client Access > Configure IMAP Access
- GFI MailArchiver 2013 or 2012: Email Client Access > Configure IMAP Access
- For the Username, type your username in the following format:
<YourUserName>|<SharedMailboxUserName> - In the Password field, type your password.
- Follow the instructions and configuration steps to create a new IMAP client account in the email client of your choice.