This article describes the different ways to increase Outlook Connector Synchronization Days Span. By default, the Outlook Connector synchronizes and keeps the last 365 days worth of email headers.
Caution: Increasing the number of days which are synchronized by the Outlook Connector can have a negative impact on performance (especially on the server side).
The number of days can be configured in 2 ways:
Group Policy Object (GPO)
Configure the GFI Archiver Outlook Connector days span setting within the GPO as needed. GFI Archiver contains an adm-template which can be used in combination with a GPO to configure client-side settings including the number of days to synchronize. Please refer to Installing Outlook Connector via GPO for guidance on how to set this up.
GeneralSettings.xml (per Outlook Connector and per user)
- Close Microsoft Outlook.
- Navigate to the user Local Settings folder and locate the GFI\Archiver path:
- Microsoft Windows Vista or newer: c:\Users\<username>\AppData\Local\GFI\Archiver
- Microsoft Windows XP: c:\Documents and Settings\<username>\Local Settings\Application Data\GFI\Archiver
- Open the GeneralSettings.xml file using a text editor, such as Notepad.
- Locate the
SynchronizeDaysSpanelement and change the value from 365 (default) to the number of days worth of emails you want to see in the Outlook Connector.
For Example, To view the last 3 years worth of emails set the line as:
- Save and close the GeneralSettings.xml file.
- Delete the local cache from the same directory. This is typically a long number with FDB extension. If you are not sure which one you want to delete, open the StoreSettings.xml and locate the Store ID attributed with the user whose cache you want to affect.
- Open Microsoft Outlook.
- Leave Microsoft Outlook open until the GFI Archiver store synchronizes.