Answer
When using GFI MailArchiver with Exchange Online (Office 365) you need to obtain and specify the URL of Exchange Web Service (EWS) for your journaling mailbox. This URL is required to set up a new Mail Server to Archive entry in GFI MailArchiver and other areas e.g. the Import Export Tool.
This URL can also be used for Microsoft Exchange on premise environments when Autodiscover needs to be bypassed.
This URL can also be used for Microsoft Exchange on premise environments when Autodiscover needs to be bypassed.
For Microsoft Exchange Online / Office 365
- Access your journaling mailbox account using Outlook Web App (OWA)
- Click Options > See All Options > Account > My Account > Settings for POP, IMAP, and SMTP access
- In the list of entries, locate the server name. The URL of exchange web service for the mailbox is the URL: https://<ONLINE_URL>/EWS/Exchange.asmx
For Microsoft Exchange (on premise)
- The URL can be composed using the following syntax: https://<EXCHANGE_SERVER_HOSTNAME>/EWS/Exchange.asmx
Using Microsoft Exchange Management Shell
- Open Exchange Management Shell and run the following command.
- Get-WebServicesVirtualDirectory |Select name, *url* | fl
The output will be similar to the following:
Name : EWS (Default Web Site)
InternalNLBBypassUrl : https://server name/ews/exchange.asmx
InternalUrl : https://server name/EWS/Exchange.asmx
ExternalUrl : https://mail.domain.com/ews/exchange.asmx