Answer
PROBLEM
MailInsights reports are generated but not being delivered due to their size.
ENVIRONMENT
- GFI Archiver
- All supported environments
SOLUTION
Check the folder ..\GFI\Archiver\Core\SMTP\Retry for files which are large in size and compare them against the
Option A:
Delete the large file and re-run the report on a shorter timeframe or a smaller group.
Option B (not recommended):
Increase the maximum mail size allowed to be sent/received in the mail server.
Important: This workaround should not be misunderstood as a recommendation to lift any size limitations in the email system. It is important and recommended to have a reasonable size limit in place to avoid large emails in the first place.
Important: This workaround should not be misunderstood as a recommendation to lift any size limitations in the email system. It is important and recommended to have a reasonable size limit in place to avoid large emails in the first place.
CAUSE
The mail server has a size limit configured (for example, Microsoft Exchange 2010 has a default size limit of 10MB) and the MailInsights report is larger than the size allowed by the mail server.