Versions / Builds Affected
20141117, 20150218Status
OpenTT / JIRAID
2958How to Identify
A customer reports that:
- when a user logs into Windows, a UAC dialog opens asking for admin credentials when logging into Windows
- the dialog references mapisvcregister.exe, that is has an "unknown publisher" (respectively - verified publisher: unknown)
- this occurs after installing the Outlook Connector
The dialog reads (taken from a Win7 installation):
User Account Control
Do you want to allow the following program from an unknown publisher to make changes to this computer?
Program name: mapisvcregister.exe
Verified publisher: unknown
File origin: Hard drive on this computer
To continue, type an administrator password, and then click Yes.
or
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Background:
mapisvcregister.exe is used to add the user's GFI Archiver Outlook Connector mailbox into Outlook's MAPI profile.
The OC installer adds the command - C:\Windows\mapisvcregister.exe MARCON - to an autostart location so that when a user logs into Windows, this is done automatically.
The .EXE is not signed which can trigger the UAC dialog.Workaround / Fix Details
PATCHES
20150218
http://ftp.gfisoftware.com/patches/ARC2015/20150218/ARC2015_SR1_OC_PATCH_20150303_2958.zip
20141117
n/a
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The user can simply continue by clicking on the "no" button
WORKAROUND
1. Remove the autostart entry for C:\Windows\mapisvcregister.exe from the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{MA6OC}
2. Then the users need to add their own GFI Archiver Outlook Connector mailbox to their Outlook MAPI profile manually themselves (http://support.gfi.com/manuals/en/maroc/#OC/Topics/AddingNewMailbox.htm)Required Actions
1. Ensure to run 2015 SR1 build 20150218 on the server (upgrade to this version if need be)
2. Ensure the OC is running the version that is bundled with 2015 SR1 build 20150218
3. Apply the patch
