Answer
PROBLEM
After upgrading, the previous version's splash screen still shows up.
ENVIRONMENT
- GFI Archiver
- All supported environments
SOLUTION
Clear the browser cache.
For instruction on deleting the browser cache from Internet Explorer, please visit the following link: http://answers.microsoft.com/en-us/ie/forum/ie9-windows_vista/how-to-clear-the-cache-and-cookies-in-ie-9/3f44ced3-d81a-4745-b070-3e748cebc937
If you use a different browser, you may be able to find directions for how to do this in your browser's help menu.
For instruction on deleting the browser cache from Internet Explorer, please visit the following link: http://answers.microsoft.com/en-us/ie/forum/ie9-windows_vista/how-to-clear-the-cache-and-cookies-in-ie-9/3f44ced3-d81a-4745-b070-3e748cebc937
If you use a different browser, you may be able to find directions for how to do this in your browser's help menu.
CAUSE
The cache and cookies are still holding on to the old splash screen. They need to be cleared in order for the splash screen to update.