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Attendant service is leaking memory until crashing

Author: Luis Fernandes April 11, 2020 00:49 Updated

Versions / Builds Affected

GFI MailEssentials 2015

Status

Resolved

Problem Summary

Attendant service is leaking memory until crashing.

TT / JIRAID

2560

How to Identify

The Attendant service will use an excessive amount of memory until reaching about 1.17 GB and crash. The reason for the crash can vary and will probably be random, as this is only an effect of the unavailable free memory. The log files will show something similar to the below: "error ","Attendant Service","Error: CRITICAL Unhandled error, terminating:True" "error ","Attendant Service","Error details: System.OutOfMemoryException: Exception of type 'System.OutOfMemoryException' was thrown.

Workaround / Fix Details

Upgrade to latest version

Required Actions

Upgrade to latest version