Cannot add server with underscore in name to the Anti-Spam Synchronization

Author: Luis Fernandes April 11, 2020 00:48 Updated

Versions / Builds Affected

20110812

Status

Resolved

Problem Summary

Trying to synchronize log files from servers that have underscores in their name will not resolve.

TT / JIRAID

ME-64

How to Identify

The anti-spam synchronization agent will not work properly. In the filenames for the server's zips there are underscores in the server names. There will be underscores in the files anyway, but this is particularly in the server name.

Workaround / Fix Details

- Verify Customer is on MailEssentials 2014 build 20131107 or Later

Required Actions