Versions / Builds Affected20110812
Problem SummaryTrying to synchronize log files from servers that have underscores in their name will not resolve.
TT / JIRAIDME-64
How to IdentifyThe anti-spam synchronization agent will not work properly. In the filenames for the server's zips there are underscores in the server names. There will be underscores in the files anyway, but this is particularly in the server name.
Workaround / Fix Details- Verify Customer is on MailEssentials 2014 build 20131107 or Later
Required Actions- Verify Customer is on MailEssentials 2014 build 20131107 or Later