PROBLEMAn item failed to be approved and to be whitelisted with one of the following errors:
You will see this following error in the QuarWeb logs:
QuarWeb.log(8714): 2013-03-12,13:19:13,679,1,"#00001D5C","#00000018","error ","QuarWeb","ERROR[P21]: Item <BD9CAF2E-7C93-49E9-97CD-0DEEE3CB42A9> failed to be approved and whitelisted"
You may also see this error:
QuarWeb","ERROR[P12]: System.ArgumentException: The (&(objectclass=User)(|(objectSid=))) search filter is invalid.
- GFI MailEssentials
- all supported environments
SOLUTIONThis indicates a problem with the dynamic-link library file cdosys.dll. To resolve the error and register the dll as follow:
- Open an administrative command prompt (Start > Run > type cmd and press Ctrl + Shift + Enter)
Type one of the following commands and press Enter:
- 32 bit: regsvr32 "C:\Windows\System32\cdosys.dll"
- 64 bit: regsvr32 "C:\Windows\SysWOW64\cdosys.dll"