Unable to install MailEssentials due to the following error:
Product: GFI MailEssentials for Exchange/SMTP -- Internal Error 2753.e2k7wiz.exe
- GFI MailEssentials
- All supported environments
Specific registry keys need to be deleted to allow the GFI MailEssentials upgrade or installation to go through.
- Ensure the installer file for GFI MailEssentials is unblocked. Right-click Properties and choose Unblock.
- Ensure UAC is disabled.
- Make a backup of the registry and browse to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\. Go through each key in this location and look for InstallProperties listed as GFI MailEssentials. Delete this key.
- Browse to
HKEY_CLASSES_ROOT\Installer\Products\. Go through each key in this location and look for ProductName listed as GFI MailEssentials. Delete this key.
- Reboot the server.
- Re-run the MailEssentilas installation.