Versions / Builds Affected
GFI MailEssentials 2014 R2Status
ResolvedProblem Summary
The GFI Mailessentials Enterprise Transfer Service does not finish merging data, the PWLBL.xml file is not created.TT / JIRAID
2370How to Identify
When starting the merging process, most of the synchronised xml files will be created but not the PWLBL.xml file.
The issue is caused by emails containing special/unexpected characters, like " ' " (single quote).Workaround / Fix Details
Identify issue as per above information, attach article to case and apply following patch:
http://ftp.gfisoftware.com/patches/ME2014/20140627/ME2014_R2_PATCH_20141118_2370.zipRequired Actions
As above.
