Answer
Any SORBS-related support and/or customer service requests are to be directed to http://www.au.sorbs.net/cgi-bin/support.Official notification:
As of July 1, 2011 GFI Software has divested itself of all interest in SORBS. While SORBS provides a tremendous value to the Internet and its users, it proved to be too much of a distraction from our core business of providing high-value solutions to the SMB IT community.
You can submit any SORBS related requests at http://www.au.sorbs.net/cgi-bin/support.