Inbound domains not populated after running post-installation wizard

Author: Luis Fernandes April 11, 2020 00:55 Updated

Versions / Builds Affected

20110812

Status

Resolved

Problem Summary

After the post-installation wizard is run, the dashboard will be blank. Upon checking the Inbound Domain list in the General settings, the list is blank.

TT / JIRAID

N/A

How to Identify

After the post-installation wizard is run, the dashboard will be blank. Upon checking the Inbound Domain list in the General settings, the list is blank. Adding the domain list allows emails to be populated in the dashboard and properly read.

Workaround / Fix Details

Upgrade customer to GFI MailEssentials 2015 or later

Required Actions