Versions / Builds Affected
Version 20, 20.1 - Builds 20151118, 20160420Status
OpenTT / JIRAID
GFIME-882How to Identify
Debuglogs:
2016-05-09,15:26:42,687,1,"#000038d0","#000003e4","warning","KasperskyLoader_C","CKasperskyLoader_C::Uninit - RPC server did not exit in timely fashion, wait code[-1], terminating..."
2016-05-09,15:26:42,687,1,"#000038d0","#000003e4","error ","KasperskyLoader_C","CKasperskyLoader_C::Uninit - failed to terminate RCP server, error[6]"Workaround / Fix Details
A fix has been created and is currently being tested.Required Actions
Confirm the exact errors are showing in customer's installation. Explain to customer we are currently testing the fix for this and advise to disable Kaspersky for now
