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Malicious pdf files are not always detected by EmailSecurity when inside an email which is inside another email

Author: Luis Fernandes April 11, 2020 00:40 Updated

Versions / Builds Affected

GFI MailEssentials 2014 R2

Status

Resolved

Problem Summary

Malicious pdf files are not always detected by EmailSecurity when inside an email which is inside another email, when VSAPI option is disabled.

TT / JIRAID

2094

How to Identify

Make sure EmailSecurity is enabled and licensed and the Antivirus engines are enabled as well. The malicious emails should be detected during the sending or receiving stage, not only during the VSAPI scan.

Workaround / Fix Details

Enable VSAPI under EmailSecurity\Information Store Protection point.

Required Actions

Enable VSAPI under EmailSecurity\Information Store Protection point.