GFI MailEssentials Pop2Exchange service stops unexpectedly, or is unable to start.
all supported environments
Follow these instructions below to repair the pop2exchange.xml file:
Stop the GFI MailEssentials Pop2exchange service
Rename the Pop2exchange.xml file to e.g. Pop2exchange.oldxml. This file can be found at:
x86bit: ..\Program Files\GFI\MailEsentials\Antispam\
x64bit: ..\Program Files (x86)\GFI\MailEssentials\Antispam\
Start the GFI MailEssentials Pop2exchange service
Create only one mailbox in the list of Pop2exchange
Wait for 15 min
The content of the Pop2exchange.xml was corrupt. Please proceed in adding new mailboxes into the pop2exchange list.
If the GFI MailEssentials Pop2Exchange Service stops, pop2exchange.xml might be corrupt. In those instances traces can be found in the system log protocol - error 7034 (Service stops unexpected).