PROBLEMFaxes sent from FaxMaker look like they have been cut off. Here is an example of fax with this issue:
- GFI FaxMaker
- Any device using Brooktrout drivers (including SR140)
SOLUTIONFaxMaker supports a maximum resolution of 200x200:
However, it is possible to use the Brooktrout Configuration tool to allow the device to use much higher resolution settings. To check these settings, open the Configuration tool and navigate to BTCall Parameters > Advanced Settings > Allowed Resolutions.
If these settings are put above 200Hx200V, then they will take precedence over the settings in FaxMaker, resulting in faxes that look as if they are cut off or cut up.
To ensure that faxes do not end up looking like this, open the Brooktrout Configuration tool and set the resolution down to 200Hx200V.