The following error message is received when verifying the GFI MailArchiver URL and attempting to download an email from GFI MailArchiver using the GFI MailArchiver Import/Export Tool:
HTTP 404 not found
- GFI MailArchiver
- All Supported Environments
When using http://localhost/MailArchiver, the local DNS is resolving to the IPV6 address instead of the IPV4 one.
Perform the following procedure on the GFI MailArchiver server to determine if your DNS is resolving correctly:
- Open a command prompt.
Ping localhostand check for: Reply from::1: time<1ms
- Use http://IPV4 address/MailArchiver for the GFI MailArchiver URL instead of http://localhost/MailArchiver
- Disable IPV6 if it is not needed.