Overview

Customers that already have another subscription type with GFI can also benefit from GFI Unlimited.

For an existing customer to utilize a GFI Product through their GFI Unlimited subscription, that product license needs to be upgraded. The upgrade process generates a license key that can be used to run the software.

Step-By-Step Guide

There are two methods to upgrade a product:

A GFI product can be updated automatically:

1. Login to the GFI Accounts Portal
2. Go to Account > Subscriptions.
3. Select Update License on a specific product that you would like to use.
4. The summary page is displayed. After reviewing the information, click Update.
5. A summary of your product is displayed, including the GFI Unlimited license key. Click Okay.

Upgrading to GFI Unlimited manually

This requires the GFI Orders team to send you the license key:

1. Login to the GFI Accounts Portal
2. Go to Account > Subscriptions.
3. Select Update License on the specific product that you would like to use.
4. The summary page is displayed. After reviewing the information, click Update.
5. The update request is then sent to the GFI Orders team for processing. Click Okay.

Confirmation

Customers and partners are notified once the upgrade is complete and the upgraded license is ready to use.