This article is useful when the journal mailbox is not configured properly and is not functioning as required. It is also a great insight for understanding how the configuration of a journal mailbox in a Microsoft Exchange Server works.
This will include the following:
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Types of Journals supported in Microsoft® Exchange Server 2007, 2010, 2013 and 2016.
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Choosing a Journal Method.
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Enabling Journal for Microsoft® Exchange Server 2007, 2010, 2013 or 2016.
1. Types of Journals supported in Microsoft® Exchange Server 2007, 2010, 2013 and 2016:
2. Choosing a Journal Method:
- Choose standard journal to archive all emails (inbound and outbound) for all users in your organization.
- Choose premium journal if you want more control over the emails to archive (e.g. only for specific users or for inbound or outbound only).
NOTE: Premium journal requires a Microsoft® Exchange Enterprise client access license.
3. Enabling Journal for Microsoft® Exchange Server 2007, 2010, 2013 or 2016:
- For Microsoft® Exchange Server 2007 Service Pack 2 installations, journal mailbox creation should be created using the instructions listed in:
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Creating a Journal Mailbox in Microsoft Exchange Server 2007
- Installations running Microsoft® Exchange Server 2007 SP2 or later can use the GFI Archiver Post-Installation wizard to automatically create the required journal mailbox