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Searching the Quarantine

Author: Luis Fernandes Updated

Overview

The Quarantine Store is accessible from the GFI MailEssentials interface and allows management of quarantined emails. This article provides the steps to search for the Quarantine.

To access the GFI MailEssentials Quarantine Store, go to GFI MailEssentials > Quarantine.

Process

Searching Malware and Spam

  1. Go to GFI MailEssentials > Quarantine.

  2. From the Quarantine page, select All Emails from the Search for the dropdown menu.

    s1.png

  3. Specify the search criteria:

    Search Criteria Description
    Date

    Select the date range when the email was quarantined. Available date ranges are:

    • Any date/time
    • Since yesterday
    • Last 7 days
    • Last 30 days
    • Custom date range
    Search by sender Specify a sender who sent the email that was quarantined.
    Search by recipient Specify a recipient for whom an email was quarantined.
    Search for text in subject

    Specify the text to search for within the quarantined emails subject.
  4. Click Search.

Search for Malware and Content only

  1. Go to GFI MailEssentials > Quarantine.

  2. From the Quarantine page, select Malware and Content Only from the Search for the dropdown menu:

    s2.png

  3. Specify the search criteria:

    Search Criteria Description
    Date

    Select the date range when the email was quarantined. Available date ranges are:

    • Any date/time
    • Since yesterday
    • Last 7 days
    • Last 30 days
    • Custom date range
    Search by sender Specify a sender who sent the email that was quarantined.
    Search by recipient Specify a recipient for whom an email was quarantined.
    Search for text in subject

    Specify the text to search for within the subject of the quarantined email.
    Quarantine Reason Key in the reason for which the email to search for was quarantined.
    Item Source

    Select the source from where email was identified as Malware and quarantined. Available options are:

    • Information Store (VSAPI)
    • Gateway (SMTP)
    • Information Store (Transport)
    Item Direction

    Select the direction of the quarantined email to search for,

    • Any
    • Inbound
    • Outbound

    NOTE

    This option is available only if Gateway (SMTP) is selected in Item Source.
    Quarantined by

    Select one of the GFI MailEssentials filters that quarantined the email. Select Only checkbox to search for emails quarantined only by a specific filter.
  4. Click Search.

Search for Spam Only

  1. Go to GFI MailEssentials > Quarantine.

  2. From the Quarantine page, select Spam Only from the Search for the dropdown menu:

    s3.png

  3. Specify the search criteria:

    Search Criteria

    Description

    Date

    Select the date range when the email was quarantined. Available date ranges are:

    • Any date/time

    • Since yesterday

    • Last 7 days

    • Last 30 days

    • Custom date range

    Search by sender

    Specify a sender who sent the email that was quarantined.

    Search by recipient

    Specify a recipient for whom an email was quarantined.

    Search for text in subject

    Specify the text to search for within the subject of the quarantined email.

    Search by anti-spam filter

    Select the anti-spam filter that identified the email to search for as Spam.
  4. Click Search.