Overview
While trying to configure or access the shared mailbox folder, the Kerio Outlook Connector Offline Edition (KOFF) displays the following error:
Cannot expand the folder. The set of folders cannot be opened. 0x8004010f: MAPI_E_NOT_FOUND
Integrating shared Calendars using the "Other mailboxes" feature returns the same error message.
The issue is caused by a corrupted MAPI profile creator.
Prerequisites
Kerio Connect + KOFF versions 9.2.11 and older
Solution
The described above behavior is a known issue. The Engineering released the fix for it in Kerio Connect 9.2.12 version.
To correct the above issue, please upgrade your Kerio Connect to the latest version.