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Renaming Domains in Kerio Connect

Author: Suman Sesham Updated

Overview

 

In Kerio Connect, you can rename your domain in the administration interface. This article describes how to rename domains in Kerio Connect, including distributed domains. It also highlights how to address some post-renaming issues.

 

Information 

 

Once a domain is renamed in Kerio Connect, the original name becomes an alias. This ensures that email messages sent to addresses with the original name are always delivered.

  Original Server Restart
domain name

old_domain.com

new_domain.com
names_of_aliases

alias.com

old_domain.com

alias.com

The domain configuration does not change after renaming.

Important: Any calendar events created before renaming cannot be edited or removed after the domain is renamed.

 

Prerequisites

 

Before you start the renaming process:

  • Purchase a domain from your provider and make sure the DNS records are updated. Test the new domain.
  • Make a full backup of your message store before and after the renaming process.

 

Process

 

To rename domains, follow these steps: 

  1. In the administration interface, go to Configuration > Domains.
  1. Double-click the domain you want to rename.
  1. On the General tab, click Rename.
  1. Click Rename Anyway in the next pop-up window.

    rename_anyway.png
  1. Type a new name for the domain and click OK.

    Type_new_domain_name.png

    • You can cancel the renaming process before you restart the server by clicking Cancel Rename.
      Cancel_Rename.png
  1. Restart the server.
    • You can restart the server in the administration interface:
      1. Go to Status > System Health.
      2. Click Tasks > Restart Kerio Connect at the bottom of the interface.

        connect-restart.png

        Before the restart, all operations are performed using the original name. During the restart, Kerio Connect automatically replaces the original name with the new name in the configuration files.

 

Renaming Distributed Domains

If you are renaming distributed domains, do the following:

  1. Disconnect all servers.
  2. Rename each domain separately (as described above).
  3. Reconnect the renamed servers to a distributed domain.

 

Post-Renaming Issues

If you have email filters with addresses of users from a renamed domain, you must change the rules to reflect the new domain name.

If you use Kerio Outlook Connector (Offline Edition), you must empty the cache after the domain is renamed.

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