Overview
After a subscription renewal or purchase of additional users for an existing license, Kerio License may still show the old information. The number of users displayed in the Dashboard on the Administration UI is the same, or the license still shows as expired.
This article provides information on how to resolve the above issue.
Information
If it has been more than 24 hours and you have already rebooted, generate the license file, and install it manually.
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Open the Product Registration page.
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Enter your license key and go through the wizard. In the end, you will have an option to download the
license.keyfile. -
Log in to the Kerio Administration Interface:
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For Kerio Connect: click Dashboard > Install License > Select the downloaded
license.keyfile.
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For Kerio Control: click Dashboard > Configuration Assistant > Update License Info > register offline with the License file.
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