This article describes how to reach out to the GFI Sales Team for any queries within their scope of support.
To contact GFI Sales, you can send an email to firstname.lastname@example.org.
Be prepared to provide the following information:
- The name and company of the person who purchased the license
- Your license key
- The purchased date
- The invoice issued by your GFI Sales Partner
The scope of support offered by the Sales teams includes the following:
- Extend licensing dates
- Billing issues
- NFR Licensing
- Expired Licenses
- Trial Licenses
- Renew licenses
- Plan Upgrades (Specific to the GFI products)
- Combine multiple license keys