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Edge Cache: Page Missing Pictures

Overview

This article covers the issue when you load a page the pictures don't show up. 

This covers edge cached traffic, therefore HTTP.

 

Root Cause

The images are dynamic contents that are fetched from a different site. Edge cache times out trying to get these images. This is usually seen in low bandwidth networks.

 

Resolution

Increase the Edge Cache time out:

  1. Go to Configuration > System > Optimization Edge Cache tab.
  2. Increase the timeout from the default, 20 seconds and test.
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  1. Priyanka Bhotika

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