Overview

This article provides information on how to create an edge cache exception.

Information

Sometimes it is necessary to bypass the edge cache function because pages do not load or they trigger a special output indicating that they cannot load.

It is always best to add the site as a network object based on the IP. However, if you do not have the IP, you can add this as an application.

If you have the IP:

1. Log in to the WebUI.
2. Go to objects/network.
3. Name it accordingly.
4. Select Subnet Report if needed.
5. Add the IP to the IP Network Address / Mask Length Field.
6. Add it as a /32
7. Click 'Add New Network Object'.

If you do not have the IP:

1. Log in to the WebUI.
2. Go to objects/applications.
3. Select 'HTTP' under the L7 Signature.
4. Select 'host'.
5. Add the URL, for example, microsoft.com
6. Click 'Add New Application'.

From here you will just need to create the ignore policy:

1. Log in to the WebUI.
2. Click on the optimizer.
3. Under the Virtual Circuit that you want to add the policy to click 'Create New Policy'.
4. Name the policy.
5. Assign a VC policy number that is lower so that it is closer to the top of the list.
6. Under the 'Action' field, select 'Ignore'.
7. Under either the source or the destination, select the network object and if you added the application, select the application.
8. Click 'Add New Policy'.

Additional Information

Make sure the policy is added to both Virtual Circuits: For the Outbound and Inbound direction (in case they were configured separately).