Auto-license is setting single queue mode with high bandwidth license

Summary

Auto-license feature is supposed to set multi queue mode when the device's license is higher than 1.2Gbps, but in some cases it will default to single mode instead.

Overview

The bridge queuing mode by default is configured for "auto-license". Auto-license is meant to set the queue mode based on the license applied to the Exinda. For licenses with <1.2Gbps shaping, the auto-license queue mode should be set to single. For licenses with >1.2Gbps shaping, the auto-license queue mode should be set to multi. (More info on how queuing modes can be found here: http://docs.exinda.com/ga-released/exos/7.0/help/Default.htm#ExOS/how-stuff-works/shaping-queuing-modes.htm)

In some scenarios, the auto-license feature will set the queuing mode to single even though the licensed bandwidth exceeds 1.2Gbps.

Cause

The cause is currently unknown.

Workaround

The queuing mode can be manually set on the bridges. To see the modes currently in use, enter the following command: show bridges

Here is example output:

Bridge br2:
   Enabled:          yes
   Forward Time:     0
   MQ Mode:
      Configured:    auto-license
      Actual:        single
   Spanning tree:    no
   Interfaces:
      eth2 
      eth3 

The 'Actual' mq mode shows what queuing mode is actually running on the bridge. To change the queuing mode, the following command can be used (if the bridge number is br2 for example):

bridge br2 mq mode multi

Resolution

The is currently no resolution, but it will be investigated by the development team.

Defect ID

D-06209

Defect URL

https://www4.v1host.com/Exinda/defect.mvc/Summary?oidToken=Defect:248479