Overview

The Kerio Connect administrator can recover a single user mailbox from the backup database. This can be done in cases where a certain user accidentally deletes their mailbox.

Note:

• The configuration data is stored at the default location: /opt/kerio/mailserver
• The backup directory is stored on an external disc: /mnt/backup
• The Sent Items folder will be recovered.
• The recovery process will be monitored through the verbose mode.

Process

1. Open the command prompt.
2. Go to the Kerio Connect installation directory:
   • /opt/kerio/mailserver
3. Run the kmsrecover command:
   • ./kmsrecover -v -d company.com -u wsmith -f "Sent Items"/mnt/backup/F20051009T220008Z.zip
4. The kmsrecover command detects the path to the store automatically in the Kerio Connect's configuration file and recovers all items.

Confirmation

Kerio Connect recovers a single user’s folder from the mailbox with all items.