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Exporting Emails from a PST File Error: 'Unhandled Exception Has Occurred in Your Application. Null Email'

Overview

Users receive the following error message when exporting emails from a PST file and selecting the owner:

Error: Unhandled exception has occurred in your application. Null Email

Environment 

  • GFI MailArchiver
  • All Supported Environments

Root Cause

The export tool requires an email address to be specified in the owner's Active Directory user object.

Resolution

Add an email address to the Active Directory user that will be the owner.
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  1. Priyanka Bhotika

  2. Posted

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