Temporary files are building up in the Content.IE5 folder on terminal server

Versions / Builds Affected

GFI LanGuard 2015 Build 20150130

Status

Open

Problem Summary

On Windows 2003 terminal server the Content.IE5 folder sills up with temporary files when the agent definitions are getting updated.

TT / JIRAID

3079

How to Identify

The temporary files filling up on Windows 2003 terminal servers are patch definitions copied to the agent machine from the LanGuard server

Workaround / Fix Details

On the LanGuard server: 1) Download the patch from http://ftp.gfisoftware.com/temp/PSG/LNSS/Patches/2015/20150130/2016_02_03_01_update_NoCacheWrite_TT3079.zip 2) Right-click the archive file and unblock it through the file properties 3) Close the console and stop the service 4) Go to the LanGuard installation folder (c:\Program Files (x86)\GFI\LanGuard 11 Agent\) 5) Make a back-up of all files to be replaced (please keep these back-up files in some other location) 6) Replace the UPDATE.EXE 7) Restart the service

Required Actions

- apply patch - attach article to ticket - contact L3 support if issue persists