Agent Scan gets stuck on Domain Controllers

Versions / Builds Affected

LanGuard 12 (20160419)

Status

Open

Problem Summary

The agents scan gets stuck on domain controllers and does not finish

TT / JIRAID

GFIL-704

How to Identify

- The scan can be started but does not finish - The scanning profile includes enumerating users - The last entry in the lanss_v12_securityscanner.csv log shows enumerating users operations

Workaround / Fix Details

- Create a copy of the scanning profile in use and deactivate any enumerate user/group options (including for Linux) - Assign new scanning profile to the agent - If required end all LNSS tasks through the task manager on the agent machine and restart the service

Required Actions

- apply workaround - check with L3 for updates