'Windows defender' showing as outdated after completing a malware protection remediation job

Versions / Builds Affected

LanGuard 2014 R2 (20140512)

Status

Resolved

Problem Summary

The remediation task is completed successfully, but after re-scanning the machine, Windows Defender is still out-dated and the Malware sensor is still red.

TT / JIRAID

2050

How to Identify

1. Scan a machine with an outdated Windows Defender 2. Manually remediate with LanGuard from 'Remediation Center' > 'Malware Protection' 3. Scan the same machine once again 4. Windows Defender should be displayed as outdated, but it does not.

Workaround / Fix Details

The fix for this issue has been included in LanGuard 2015 (version 11.4 - build 20150130)

Required Actions

Have the customer upgrade.