Overview

 

This article outlines the steps on how to resolve the error: SQL database name: when GFI LanGuard fails to connect to the SQL Server during installations/upgrades.

 

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Information

 

After providing the SQL Server details during installation, the system may fail to connect and prompt the following error:

This error generally occurs when the SQL Server Browser service is not able to appropriately read and connect to the SQL Server.

 

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Resolution

 

The SQL Server Browser service needs to be started/restarted to resolve the error:

1. Open the Windows Services Manager by typing services.msc on the Windows Run dialog ( press Windows key  + R):

   

2. Locate the SQL Server Browser service.

3. Start the service (if it is not running) or restart the service (if it is currently running):

   

4. Select Ok.

5. Verify that the SQL Server name is correct.

6. Select Ok on the Database Configuration panel.

 

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Confirmation

 

The installation or upgrade should proceed without encountering the error/prompt mentioned above.

 

 

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