Overview

This article provides the steps to change the fax received format for FaxMaker Online.

Process

By default, FaxMaker Online will email a received fax with the fax image in TIF format. 
 
This can be changed on a per-user basis: 

1. Login to the GFI FaxMaker Online console.
2. Navigate to Settings > Users.
3. Click the blue Gear icon to the right of the user's name and select Edit User.
4. Select Fax Settings.
5. At the bottom of the page, will be a drop-down list displaying TIFF, PDF, XPS, or TIF-HiRes. Choose the desired file attachment type and Save the changes.