Support Escalation Phone Numbers

To be used in when:

• Escalating a ticket with high business impact - please have your ticket number ready.
• Escalating a ticket for a premium customer - please have your ticket number ready.
• Support portal not accessible - we will create the ticket and get back to you with a solution.

Note: Our Support Specialists will process the ticket as required, schedule a live collaboration session if required, and contact you with an update or solution as soon as possible.

All tickets should be created via support.gfi.com