Start a conversation

Excluding Text Files from Incoming Faxes

Overview

The purpose of this article is to provide step-by-step instructions for excluding extra text files from being present when faxes are received in an email message or dropped in a folder location.

Access Requirements

The successful execution of the procedure detailed in this article requires access to the fax server.

Back to top


Procedure for Excluding Text Files

Follow the procedure below to keep extra text files from appearing with received faxes.

Step Action
1 Open the FaxMaker Configuration from the Start menu.
2 Once open, expand the Advanced node.

FaxMaker_Removing_Text_Files_1.png

3 Select the OCR node and click on Properties.

FaxMaker_Removing_Text_Files_2.png

4 Select the Inbound OCR tab.

FaxMaker_Removing_Text_Files_3.png

5 Ensure that the Attach OCR output text file with fax report checkbox is deselected.
6 Click OK.
7 Restart FaxMaker services.

Back to top


Confirmation

Faxes that are received after implementing this solution should no longer contain additional text files.

Back to top

Choose files or drag and drop files
Was this article helpful?
Yes
No
  1. Priyanka Bhotika

  2. Posted

Comments